Showroom Assistant

Showroom Assistant, 

We are now looking for a full-time showroom assistant to join our friendly team, who has a passion for interiors and design

What you will be doing:

• Host and welcome customers into the showroom, delivering a warm, professional, and personalised experience from first contact through to follow-up.
• Support the Showroom Manager in the daily operations and smooth running of the showroom, contributing to an organised, welcoming, and high-performing environment.
• Work closely with the Showroom Manager to support sales performance by nurturing opportunities, managing leads, and contributing to overall showroom success.
• Provide friendly and informed support to customers by sharing product knowledge, answering questions, and helping to build positive customer relationships.
• Manage day-to-day sales administration, including processing proformas and orders, and handling sales and trade enquiries face-to-face, via phone, and by email.
• Conduct online and in-person showroom design consultations, ensuring a consistent and high-quality sales and design service is delivered.
• Maintain an exceptional showroom environment, ensuring all displays are immaculate, visually engaging, and supported by accurate, up-to-date product information.
• Collaborate proactively and professionally with customers, internal teams, and stakeholders to ensure a seamless showroom, sales, and customer experience.

About you:
• Exhibit passion to ensure a meaningful and positive customer experience, being
approachable and attentive to customers’ needs and enquiries.
• Strong ability to learn a vast product catalogue to provide accurate information to customers.
• Build strong relationships with clients, colleagues, and partners, fostering trust
through professionalism, integrity, and reliability.
• Strong ability to learn Salesforce, Ring DNA, and WooCommerce.

• Passionate about design and interiors

The company

A premium global design brand specialising in architectural kitchen and bathroom fixtures, originated from Australia in 2016 and has rapidly grown into an international brand, growing at speed year on year in the UK

What we can offer you:
• Work-life balance, our hours are 9 am – 5 pm Monday – Friday.

• Cycle to Work Scheme
• Free on-site daily breakfast and gym membership subsidy.

• Private Health Cover • Life Insurance • contributions, • Generous discounts
• Opportunity for personal development and career growth.

• To work for a family-owned company driven by our company pillars: People, Product,
Customer, and Community.• A positive team culture that fosters inclusivity and belonging.

Holidays : You will be entitled to the equivalent of 5.6 weeks’ paid holiday in each holiday year, inclusive of bank holidays. If your length of employment with the Company exceeds 12 months, your leave entitlement will increase to the equivalent of 6.6 weeks